Version 1, 2026-06-22
These Terms of Service are a legal agreement between you and TNG Technology Consulting GmbH for the TrustedTokens inference API service. By using TrustedTokens, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this agreement, as well as TNG's Privacy Policy.
TNG hereby grants to you a non-exclusive, worldwide, revocable right to access and use the TrustedTokens API service in accordance with these Terms of Service. TNG retains all intellectual property rights for the service and underlying infrastructure, granting you limited rights of use.
You shall not resell, sublicense, or otherwise make available TrustedTokens API access to third parties without prior written agreement from TNG. Sharing API credentials within your organization for internal use is permitted.
With respect to third-party model licenses, you consent to adhere to the respective model license terms and Acceptable Use Policies. You shall indemnify and hold harmless TNG from and against all claims, demands, losses, damages, costs, and expenses arising out of or resulting from your own breach of those obligations.
You shall not use TrustedTokens to process data classified under applicable export control regulations in a manner that would violate those regulations.
You shall not use TrustedTokens to:
TNG reserves the right to suspend or terminate access for violations of this policy, at its sole discretion.
Subscription plans provide a monthly token allowance plus access to dedicated GPU infrastructure. The monthly fee covers both the token allowance and the fixed infrastructure costs (GPU rental, power, hosting, network). Applicable rates are published on the pricing page.
Token allowances reset at the start of each billing period. Unused tokens do not roll over and are forfeited at the end of each billing period.
Free trial: A 5-day trial with a limited token allowance (1M tokens) is available for Starter and Pro plans. To start a trial, a valid payment method must be provided. The payment method is validated but not charged during the trial. If the trial is not cancelled before the 5-day period ends, the subscription begins automatically and the stored payment method is charged the full monthly fee.
Trial token allowance is separate from the plan's monthly allowance. If trial tokens are exhausted before the trial period ends, API access is paused. The user must explicitly opt in to start the subscription early to regain access. Early upgrade is not automatic.
Subscription may be cancelled at any time via the account page. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.
All amounts are exclusive of applicable taxes. TNG will add applicable VAT to invoices where required by law.
TrustedTokens is provided on a best-effort basis for the Shared Inference tier. Reserved Capacity and Managed tiers include service level commitments as defined in the applicable service order or statement of work.
TNG will use commercially reasonable efforts to maintain service availability. Scheduled maintenance windows will be communicated with at least 48 hours advance notice where possible.
These Terms of Service are effective upon your access or use of TrustedTokens, and will continue until terminated.
These Terms of Service will terminate automatically and immediately if you fail to comply with any of their terms or conditions.
TNG may terminate these Terms of Service for TrustedTokens at any time. TNG may revoke API keys at any time.
Upon termination, all outstanding charges become immediately due. TNG will delete your account data in accordance with the retention periods set out in the Privacy Policy.
TNG provides TrustedTokens on an "as is" and best effort basis. In particular, no warranty of quality or operational capability is provided beyond the service level commitments in section 5.
TNG does not warrant any results of the use of TrustedTokens or that TrustedTokens itself is bug-free or error-free.
As far as legally permissible TNG shall not be liable for any damages arising from breach of contract, tort or other legal grounds (including, but not limited to, damages resulting from loss of data or other content, lost profits, business interruption or other losses) in connection with the use of TrustedTokens.
TNG's aggregate liability for any claims arising under these Terms of Service shall not exceed the total fees paid by you to TNG during the twelve (12) months preceding the event giving rise to the claim.
Any provisions which by their nature are intended to survive termination or expiration of these Terms of Service, shall survive any termination or expiration.
Your use of TrustedTokens shall comply with all applicable laws, legislation, rules and regulations.
These Terms of Service will be construed and governed in accordance with the laws of Germany, without regard to its rules of conflict or choice of law provisions that would require the application of the laws of any other jurisdiction; the United Nations Convention on the International Sale of Goods and the Uniform Computer Information Transactions Act shall not apply. Any and all disputes, claims, or controversies arising out of or relating to these Terms of Service including your use thereof, shall be resolved exclusively in the court of Munich.
Should any term of these Terms of Service be declared void or unenforceable by any court of competent jurisdiction, such declaration will have no effect on the remaining terms hereof.
These Terms of Service represent the entire agreement between TNG and you concerning TrustedTokens, and any and all other prior agreements, representations, statements, negotiations, and undertakings with respect to such subject are terminated and superseded hereby.